21+ | For responsible players only

Enjoy 999cb
Responsibly

Gaming is for fun — not for stress. At 999cb, setting your play limits, taking a break, and getting support whenever you need it is always within reach.

Let gaming be a source of enjoyment

999cb believes online gaming is for entertainment only. We want you to play with awareness, safely, and with enjoyment — free from financial or mental stress.

Online gaming has become one of the most popular forms of entertainment in the world. In Bangladesh too, millions of people enjoy cricket betting, slot games, and live casino. But just like any form of entertainment, gaming also requires moderation and awareness. 999cb's responsible gaming policy ensures that every player can play within their means and their own wishes. Our platform offers a number of tools and features that will help you monitor your gaming habits and get support when needed.

Our protection tools

999cb provides several effective tools to keep your gaming experience safe.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. This limit will help you play within a defined budget and prevent overspending.

Time-Out Feature

Use the time-out feature when you want to take a short break. You can keep your account temporarily inactive for anywhere from 24 hours to several weeks.

Self-Exclusion

If you feel gaming is having a negative impact on your life, take a long-term break through self-exclusion — protect yourself.

Loss Limit

When a set amount is lost, the account will automatically end the session. This is especially effective in preventing impulsive overbetting.

24/7 support

For any issue or concern, our support team is available around the clock. Contact us in Bengali or English via live chat or at [email protected].

Awareness & Education

999cb regularly provides information on recognising signs of gaming addiction, knowing where to get help, and methods to keep yourself in control.

21+ Age Limit & Verification

999cb strictly does not provide gaming services to anyone under 21. Every new account's age is verified. This is not just a legal obligation — it is our ethical commitment to protecting minors.

Important Information

If there is a chance that a family member or someone you know may use your account, please keep your password secure and do not hand your device to others while logged in.

You can use parental control software to prevent minors from accessing gaming sites. Contact our support team for more information on this.

Age Verification Process

Provide information at registration

Enter your date of birth accurately when creating your account. Providing false information may result in the account being closed.

Identity document verification

If required, age and identity may be confirmed through a national identity card or passport.

Verification complete

If verification is successful, your account will remain active. Otherwise, the account will be suspended.

Recognise the signs of problematic gaming

Assess for yourself when gaming is crossing the boundaries of entertainment. Keep the following points in mind.

Check yourself

Are you repeatedly spending more than your set budget?
Are you playing again to recover money you lost?
Are you lying to family or friends about gaming?
Are you having trouble keeping up with everyday responsibilities?
Do you feel restless or irritable when you are not gaming?
Do you want to stop gaming but find you cannot?
Are you continuing to play despite financial difficulties?

If any one or more of the above applies to you, it is a warning sign. Gaming addiction is not something to be ashamed of — it is a health issue and seeking help is completely normal.

Keep in mind

Gaming should always be for enjoyment. When it becomes a source of stress or anxiety, that is the time to seek help. The 999cb support team speaks Bengali and maintains complete confidentiality.

Always think of gaming as part of your entertainment budget. Do not use money meant for essential living expenses on gaming. Never view gaming as a lottery or investment — it is entertainment only.

Steps to getting help

If you feel there is a problem, take action without delay. 999cb is here for you.

Acknowledge it yourself

If you feel there is a problem, acknowledging it is the first and most important step. Instead of blaming yourself, focus on finding a solution.

Activate time-out or self-exclusion

Log in to your 999cb account and activate the time-out or self-exclusion feature from settings. If needed, our support team will help you through this process.

Contact 999cb support

Reach us via live chat or email at [email protected]. We provide support in Bengali and keep your information completely confidential.

Tell a family member or someone you trust

Rather than dealing with it alone, let a family member or trusted friend know. Their support can make a big difference on the road to recovery.

Seek professional help

If needed, speak with a mental health specialist or counsellor. Gaming addiction is treatable and full recovery is possible with the right support.

Healthy gaming best practices

Following these simple habits will keep gaming enjoyable at all times.

Set a time limit

Decide in advance how much time you will play each day and stick to that limit.

Set a budget

Only use money that, if lost, will not affect your daily life.

Take Breaks

Take a break after playing for a long time. Walk around, drink water, rest your eyes.

Do not make winning your goal

Gaming is for entertainment — viewing it as a source of income increases the risk of disappointment and addiction.

Maintain a balance between gaming and life

Never let gaming take priority over family, friends, career, or health. Play as entertainment after finishing work or family responsibilities. Remember, playing on 999cb should be an enjoyable break — not a substitute for life. Our commitment to all players in Bangladesh is to create a safe, transparent, and entertainment-focused environment.

Responsible gaming FAQ

Find answers here to the questions you may have about responsible gaming.

Self-exclusion is a feature that lets you deactivate your own account for a set period or permanently. To activate it on 999cb, go to your account settings or contact us directly via live chat or email at [email protected]. Our support team will handle it quickly and confidentially.

Yes, you can change your deposit limit at any time. However, a waiting period applies when increasing the limit — this ensures the limit is not raised on an emotional impulse. Decreasing the limit takes effect immediately.

At 999cb, a time-out can be taken from 24 hours up to several weeks. During this period your account will be temporarily inactive and no betting or deposits will be possible. The time-out cannot be cancelled before it expires.

No, 999cb strictly prohibits all gaming services for anyone under 21. Age is verified at registration and identification may be requested in suspicious cases. Any account found to belong to a minor will be closed immediately.

The 999cb support team is available around the clock via live chat and at [email protected]. You can also seek support from professional mental health specialists or family members. Gaming addiction is a treatable condition — recovery is possible with the right help.

Even while self-exclusion is active, you still have the option to withdraw the balance in your account. For more details, email [email protected] or reach us via live chat — we will assist you promptly.